ICICI auto debits money from my account without my knowledge

"This is Unbelievable but true. "

I have an ICICI savings account in India and i had a ICICI credit card too, but when I left India in oct-2003 I cancelled my credit card.

4 months back (feb2004) I saw that ICICI debited money from my account and continued to do it the next month also, I was surprised and I wrote to ICICI bank curstomer care asking them why was the money bieng debited.

They are clueless. (I have spent more money making the international calls than the money which was actually debited, the only reason bieng I did not want them to do it for the rest of my life.).

After explaing the customer care my case the customer support representative told me that my card was cancelled but ICICI had sent me another Credit card which was returned back to them as the Recipient was unavailable (Obiously i was not in India), WHY ON EARTH did ICICI Bank do this crazy thing at the first place, I never requested them a credit card. !@@##!#

ICICI Bank has debited twice money from my account. After repeated mail and calls to ICICI they credited back one transaction which was originally debited from my account. But not the other one. Till date i am following up with them and Its unbileveable that the matter is not understood and are providing me with stupidest answer that the credit card was active etc etc. And the representatives and their managers are phethetic they talk to the customers as if they own the bank and they are doing a favour by holding our money.

The first thing one should immediately do is close all transaction with ICICI bank for the poor service they are providing to the customers.

-Pradeep